Technica Corporation

ServiceNow SME

Job Locations US-TX-San Antonio
Regular Full-Time
Telework Option
Telework Schedule


About Technica: 

At Technica Corporation, our goal is to provide exceptional professional services and innovative technology solutions that meet or exceed our customer’s expectations. We specialize in a wide range of advanced information technology solutions from Systems Engineering to Information Assurance, and from Software Development to Product Solutions. From our locations across the United States, we provide technological subject matter expertise, program management and business process knowledge as a trusted advisor in support of our Department of Defense and other Federal Agency customers.



Technica Corporation is seeking a ServiceNow SME to drive ServiceNow based solution development and support the team in San Antonio, TX.   The selected individual will identify and develop innovative and differentiating solutions with ServiceNow and third-party technologies that integrate with ServiceNow.


  • Functions as a Subject Matter Expert in all areas of ServiceNow related solutions and contributes to positioning the customer as a leader in ServiceNow practices.
  • Supports business capture, proposal solution development and proposal writing that involves ServiceNow technologies.
  • Provides design, planning, implementation and development support in ServiceNow solutions to contract programs.
  • Develops ServiceNow related solution capabilities, architecture, demonstrations and prototyping.
  • Researches leading-edge and emerging innovative solutions involving ServiceNow.
  • Ensures that all architectural artifacts and deliverables in the responsibility areas are developed to the highest quality standards.
  • Provides technical leadership and effectively communicates with all levels of management.
  • Collaborates with business development team to identify customer needs and business opportunities. 
  • Supports pre-sales activities and leads technical proposal development.
  • Supports solution marketing by developing marketing collaterals and supporting public events.



  • Bachelors Degree and 5-8 Years ITSM/ServiceNow Experience
  • Active TS/SCI
  • ServiceNow Developer Certification
  • Experienced with Agile and DevOps development practices
  • Experienced with applying ServiceNow for enterprise workflow and case management solutions.
  • 5+ years’ experience in ServiceNow solutions design, architecting and development.
  • Experienced in the following ServiceNow application development skills:
  • Client side and Server side scripting (catalog client script, business rules, script action, etc)
  • Client and server API’s development
  • Experienced with data analytics, report creation, dashboard and portal development
  • Transformation MAP, Scheduler, Connection and other database/instance, WebService, APIs
  • Ability to synthesize solution design information, architectural principles, available technologies, third-party products and industry standards to formulate a system architecture that meets client requirements and can be delivered within the desired timeframe.
  • Experience with integrating third party tools with ServiceNow
  • Experience working with U.S. Federal Government customers
  • Excellent written and verbal communication skills





Microsoft MCSE, CISSP, ServiceNow Certifications, ITIL




  • ServiceNow Developer Certification
  • COMPTIA Security+



It is Technica's policy to affirmatively support Equal Employment Opportunity (EEO) for all qualified individuals without regard to color, gender, religion, creed, national origin, age, race, disability, gender identity, genetic information, sexual orientation, marital status, veteran status or any other characteristic protected by law. This policy covers all aspects of the employment relationship including recruiting, hiring, compensation, assignment, promotion, transfer, training, working conditions, employment longevity, retirement, employee benefits and termination.

Technica's EEO philosophy promotes equal employment opportunity throughout the organization. Any form of unlawful employee harassment based on the above mentioned characteristics is prohibited. Equal Opportunity Employer Minorities/Women/Vets/Disabled/Gender Identity/Sexual Orientation.


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