Technica Corporation

Unified Communications (UC) Administrator

Job Locations US-TX-San Antonio
ID
2021-1461
Type
Regular Full-Time
Clearance
TS/SCI
Telework Option
No
Telework Schedule
None

Overview

About Technica: 

At Technica Corporation, our goal is to provide exceptional professional services and innovative technology solutions that meet or exceed our customer’s expectations. We specialize in a wide range of advanced information technology solutions from Systems Engineering to Information Assurance, and from Software Development to Product Solutions. From our locations across the United States, we provide technological subject matter expertise, program management and business process knowledge as a trusted advisor in support of our Department of Defense and other Federal Agency customers.

Responsibilities

 

Technica Corporation is seeking a Unified Communications (UC) System Administrator to support our San Antonio Team.  The Unified Communications (UC) System Administrator supports our customer events to include (but are not limited to): tests and evaluations, operational and technical assessments, engineering spirals, exercises and training, innovation activities, cyber events, demonstrations, and experiments.

 

  • Provide installation, loading, and configuration of systems, servers, and virtualized systems 
  • Provide system administration services to customer for events and other activities
  • Responsible for administration of Core Services [including administration of user accounts, passwords, permissions, access control lists, email, chat and other server or network services]
  • Develop workflows, customize, implement, and maintain applications as needed
  • Maintain virtual environment, servers and clients, creates monitoring reports and logs and ensures functionality of all external links
  • Develop SOPs and provide training on existing and new technologies to Government personnel to support VoIP and dVTC systems. This is informal office training. Provide process and operations guides 
  • Provide technical expertise in analysis, evaluation, design, integration, documentation, and implementation of applications with a thorough knowledge of administrative and technical skills. Provide technical expertise in: Unified Communication Manager, Instant Messaging Presence Server (Jabber), Akkadian Contact Manager and Cisco Meeting server.
  • Perform and document Preventative Maintenance Inspections on all Unified Communication systems. All PMIs will be actions will be documented in the ITSM. 
  • Responsible for applying security lockdowns on all customer equipment in accordance 690 ISS and DEO guidance

Requirements

 

  • Active TS/SCI Clearance preferred  or  Secret clearance with approval from Customer, with Top Secret/SCI Eligibility.
  • Associates degree or HS and 6+ years of related experience.
  • 4+ years of experience providing operational and daily support to maintain and manage various systems and networks
  • CISCO Certified Network Professional (CCNP) Routing & Switching (ENG/SME) and Unified Communications (Voice/Video)
  • Other duties as assigned

Desired

  • DoD/DIA/Air Force System Administration Experience

 

Certifications

  • CompTIA Security+ CE

 

EEO

EQUAL EMPLOYMENT OPPORTUNITY

It is Technica's policy to affirmatively support Equal Employment Opportunity (EEO) for all qualified individuals without regard to color, gender, religion, creed, national origin, age, race, disability, gender identity, genetic information, sexual orientation, marital status, veteran status or any other characteristic protected by law. This policy covers all aspects of the employment relationship including recruiting, hiring, compensation, assignment, promotion, transfer, training, working conditions, employment longevity, retirement, employee benefits and termination.

Technica's EEO philosophy promotes equal employment opportunity throughout the organization. Any form of unlawful employee harassment based on the above mentioned characteristics is prohibited. Equal Opportunity Employer Minorities/Women/Vets/Disabled/Gender Identity/Sexual Orientation.

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